Who We Are

SkiveCore is operated by SkiveCore LLC. We are primarily focused on users in the United States, but SkiveCore is available worldwide and is not geo-restricted at this time.

We currently do not maintain a public mailing address. For privacy or legal questions, contact us by email at support@skivecore.com.

Information We Collect

Depending on how you use SkiveCore, we may collect:

• Account information: username, email address, profile details, and account settings.
• Authentication and security data: login method metadata (passkey, magic link, password, 2FA), session records, and security event logs.
• User content and activity: content you submit, support requests, and account-linked interactions.
• Device and technical data: IP address, browser/app metadata, and operational diagnostics used for reliability and abuse prevention.
• Push messaging data: push notification tokens (for example, Firebase Cloud Messaging tokens) when you enable notifications.
• Search and usage telemetry: limited analytics records for improving core functionality and performance.

How We Use Information

• Provide, maintain, and secure SkiveCore services.
• Authenticate sign-ins and protect accounts from abuse, fraud, and unauthorized access.
• Deliver requested features, including notifications and support workflows.
• Troubleshoot technical issues and improve performance and product quality.
• Comply with legal obligations and enforce our Terms, policies, and safety rules.

Advertising

Our current direction is to serve non-personalized ads. We do not currently operate a separate cookie/ads preference center, but we plan to add more controls over time.

Sharing and Service Providers

We do not sell personal information. We also do not share personal information for unrelated third-party use.

We may share limited data only when necessary to operate the service, such as:

• Cloud infrastructure, storage, and delivery providers.
• Email and authentication delivery systems.
• Push-notification providers (for example, Firebase Cloud Messaging).
• Security, fraud-prevention, or legal compliance workflows.

These providers are expected to process data under contractual and legal restrictions appropriate to their role.

Data Retention

We retain personal data only for as long as needed to provide services, keep users safe, and meet legal requirements. Retention periods may be adjusted as laws and operational requirements evolve.

Current default operational retention windows include:

• Auth artifacts (challenge/code/token records): about 30 days after expiry/creation.
• Refresh/session artifacts: typically up to 120 days, with expired/revoked records purged.
• Search telemetry logs: about 30 days.
• Watch history: about 365 days.
• Watch segment analytics: about 90 days.
• Closed support tickets: about 730 days.
• Deletion request audit records: about 1095 days when legally/operationally necessary.

Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, and/or objection/restriction for certain processing.

We primarily align with U.S. requirements while aiming to follow broader international privacy standards where applicable. To submit a request, email support@skivecore.com.

Age Requirement (16+)

SkiveCore is intended for people who are at least 16 years old worldwide. We do not permit known accounts for users under 16.

International Users and Transfers

Because SkiveCore is available globally, information may be processed in jurisdictions different from your own, including the United States. Where legally required, we implement appropriate safeguards for cross-border processing.

Security Measures

We use administrative, technical, and organizational safeguards designed to reduce risk of unauthorized access, loss, misuse, or alteration of personal data. No system can guarantee absolute security.

Policy Updates

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above and, where appropriate, by additional notice in-product or by other communication channels.